Refund policy
All Sales Are Final
Due to the nature of hemp products and in compliance with health and safety regulations, all sales are final. We cannot accept returns, exchanges, or refunds on any THCa flower, hemp products, or related items once an order has been shipped.
Product Quality Guarantee
While we cannot accept returns, we stand behind the quality of our products. All items are third-party lab tested and come with Certificates of Analysis (COAs). If you receive a damaged, defective, or incorrect product, please contact us at admin@iamhemp.co within 48 hours of delivery with photos, and we will work to resolve the issue.
Order Issues We Can Help With:
- Damaged products during shipping
- Incorrect items received
- Missing items from your order
What We Cannot Accept:
- Opened or used products
- Change of mind or preference
- Returns after 48 hours of delivery
Before You Order: Please review product descriptions, lab results, and strain information carefully before purchasing. If you have questions about any product, contact our customer service team before placing your order.
Contact Us: For product quality concerns, please reach out within 48 hours of delivery: Email: admin@iamhemp.co Phone: 814-475-1110